Sales associate helping a customer at the counter of a fashion store, with the customer linked in the POS
Loyalty · Customer profile · CRM

Know every customer
and make them come back.

One customer profile with their full history —store and online—, points, segments and campaigns. It fills itself from every POS sale, no app, no card. Your sales associate knows the customer before they say a word.

20-min personalized demo · No commitment · Customer and balance migration included

Retail brands already running on Stockagile

CrocsDon AlgodónLaagamMiinCallaghanEquivalenzaShon MottBlawYuxusOs2oValencia Basket ClubTwo JeysCrocsDon AlgodónLaagamMiinCallaghanEquivalenzaShon MottBlawYuxusOs2oValencia Basket ClubTwo Jeys

+27%

more repeat purchases when customers see and redeem their balance

1 profile

per customer: store, ecommerce and wholesale unified

1 click

to redeem points as payment at the till

Unified customer profile

One profile. Their whole history. From any store.

In-store purchases, ecommerce and wholesale orders, points earned, price tier and wishlist in a single profile. Any sales associate, in any store, sees it the moment they link the customer — no digging through four systems.

Movement history live
In-store sale · Face serum · 30 ml Ana G. · BCN store · 2 days ago +8 pts
Ecommerce order · Night cream Ana G. · Shopify · 3 wks ago +12 pts
In-store sale · Gentle cleanser Ana G. · MAD store · 1 month ago +6 pts
Redeemed at till · Hydrating mask Ana G. · BCN store · 1 month ago −10 pts

Cada movimiento queda trazado: quién, qué, cuándo y por qué.

Ana G. · Cosmetics VIP 240 pts
Purchases 3 · store + online
Price tier VIP −10%
GDPR consent On record

Traced and auditable

Points and loyalty in the POS

Earn and redeem at the till, no app, no card

Every sale with a linked customer earns points automatically. On the next payment, one button applies the balance as just another payment method, in a single click. Rules your way: rate by category, minimum spend and rounding to multiples to nudge the next visit.

Customer paying at the counter of a cosmetics store with her loyalty points available
Payment · Ana G.
Available balance 240 points · redeemable 24,00 €
Apply to payment 1 click · payment method −20,00 €
Earns on this purchase Cosmetics VIP · 1% · 48,00 € +48 pts

Redeem in multiples of 5 € · the rest carries to the next visit

Segmentation and campaigns

Talk to buyers, not a static list

Filter your base by type, channel or city from a single panel, no Excel exports. The same base feeds Mailchimp with each customer's real purchase data, so you segment campaigns by what they bought, when and how much they spent. Every sale updates the profile on its own.

Movement history live
Segment · Cosmetics VIP · BCN Marketing · 3+ purchases · active balance 412
Segment · Bought online, not in store Marketing · drive to store 1.840
Segment · No purchase 90+ days Marketing · win-back campaign 267
Sync Mailchimp · Purchase data System · automatic · every sale live

Cada movimiento queda trazado: quién, qué, cuándo y por qué.

Campaign · Cosmetics VIP 412 customers
Filter Type + city + channel
Data Real purchases, not just email
Delivery Via Mailchimp

Traced and auditable

Wishlist and in-store QR sign-up

Capture more customers and don't lose the sale they already wanted

The customer scans a QR code, fills in their details and accepts the privacy policy from their phone: they land in your base with GDPR consent, without the sales associate typing a thing. And what they asked for is saved to their wishlist: when the product arrives, you open the sale with customer and item already loaded.

In-store QR sign-up · Ana G. signed up New
0 1 corregido
Motivo: GDPR consent on record

Ajustado y trazado

Wishlist · Ana G. live
Producto Stock Requested Dif. Vitamin C serum · 30 ml 1 1 SPF50 cream · 50 ml 0 1 Incoming Night mask 1 1

Product arrives · one click opens the sale with customer and item loaded

Know every customer

Every piece of the profile, with its live data: who they are, how many points they have, which segment they're in and what they want to buy.

Customer profile

Details, channels and GDPR consent in a single profile, visible from the till.

Ana G. · Cosmetics VIP sincronizado
Store
Ecommerce
Wholesale

Points

Earn and redeem balance as just another payment method at the till, in one click.

Balance · Ana G. en vivo
Available 240 pts
Worth 24,00 €
Last purchase +48 pts

Segmentation

Filter your base by type, channel or city and launch campaigns with real data.

Segments · live en vivo
Cosmetics VIP · BCN 412
Bought online, not store 1.840
No purchase 90+ days 267

Wishlist

Note what each customer wants and sell it the moment the product arrives.

Wishlist · Ana G. en vivo
Vitamin C serum · 30 ml OK
SPF50 cream · 50 ml Incoming
Night mask OK

QR sign-up

Customers sign up on their own by scanning a QR code, with GDPR consent.

Sign-up · Ana G. sincronizado
QR scanned
Details
GDPR on record

Campaigns

Talk to buyers, not a static list, via Mailchimp with real data.

Repeat rate · 7 wks

+27%

+27%

Customer stories from teams that know their shoppers and keep them coming back.

Everything you need to build loyalty. In the same system where you sell.

From the customer profile to the campaign, every piece in one place. Open each block to see how it works.

Know the customer

Unified customer profile

Details, addresses and preferences in one profile, visible from the till.

Omnichannel purchase history

Store, ecommerce and wholesale in a single profile.

Customer Hub

A portal where the customer views and downloads their receipts.

Customer-specific prices and discounts

The right price applies automatically when the customer is linked.

Reward and bring them back

Points and loyalty

Earn and redeem balance as payment at the till, with one click.

Earning and redemption rules

Rate by category, minimum amount and rounding to multiples.

Wishlist

Note what each customer wants and sell it to them when it arrives.

Balance history and export

Every balance movement traced, filterable and exportable.

Capture and segment

In-store QR sign-up

The customer signs up on their own, with GDPR consent.

Quick sign-up at the till

Create the profile without leaving the POS checkout flow.

Contact segmentation

Filter your base by type, channel or city from a single panel.

Mailchimp integration

Campaigns with real purchase data, without exporting to Excel.

Frequently asked questions

Does the customer profile merge in-store and online purchases?

Yes. It's a single profile that captures in-store sales (POS), ecommerce orders (Shopify, PrestaShop, WooCommerce) and wholesale orders. Any sales associate, in any store, sees the full history when they link the customer — even if they bought online or in another store in your network.

Are the points real money or points nobody understands?

Real balance. Customers earn euros (or your currency) on every purchase and redeem them as just another payment method at the till, in one click. No app, no physical card. What they see in their profile is exactly what they can spend on their next visit.

How do you sign up a customer in compliance with GDPR?

The customer scans a QR code in store, fills in their details and accepts your company's privacy policy from their phone — they can't submit without accepting it. The consent is recorded on the profile with date and source, available for audit. You can also collect it manually at the till during the sale.

Can the sales associate sign up the customer without stopping the sale?

Yes. QR sign-up and till sign-up complement each other: the customer registers from their phone while the sales associate keeps ringing up, or the sales associate creates the profile right in the POS without leaving the checkout flow. As soon as they're signed up, they're linked to the sale and start earning points from the very first receipt.

Does it integrate with my email marketing tool (Mailchimp)?

Yes. Once the connection is set up, customer data and their in-store and ecommerce purchases sync automatically with Mailchimp. You segment campaigns with real purchase data —what they bought, when, on which channel and how much they spent— and every new sale updates the profile on its own. Initial activation is done with the Stockagile support team.

Can I import my customers and their balances from my previous system?

Yes. You can upload your customer base via Excel/CSV, including the loyalty balances accumulated in your previous system — customers don't lose what they already had. The onboarding process includes this migration.

What happens to the points if a customer returns an item?

The system automatically restores the balance used as payment on that purchase and reverses the points earned. No manual adjustment needed: the return reverses both the payment and the balance movement, and it's all traced.

Get started

Ready for customers to come back because it pays off?

We'll show you how it would look with your current customer base, in a personalized 20-minute demo.

No lock-in · no per-sale fees · customer and balance migration included